{"id":726,"date":"2024-04-10T13:13:17","date_gmt":"2024-04-10T17:13:17","guid":{"rendered":"https:\/\/jg.qc.ca\/frequently-asked-questions\/"},"modified":"2025-11-14T08:46:07","modified_gmt":"2025-11-14T13:46:07","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/jg.qc.ca\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:60vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-344 size-full\" alt=\"\" src=\"https:\/\/jg.qc.ca\/wp-content\/uploads\/2024\/04\/accueil-production-jg.webp\" style=\"object-position:52% 26%\" data-object-fit=\"cover\" data-object-position=\"52% 26%\" title=\"\" srcset=\"https:\/\/jg.qc.ca\/wp-content\/uploads\/2024\/04\/accueil-production-jg.webp 1920w, https:\/\/jg.qc.ca\/wp-content\/uploads\/2024\/04\/accueil-production-jg-300x169.webp 300w, https:\/\/jg.qc.ca\/wp-content\/uploads\/2024\/04\/accueil-production-jg-768x432.webp 768w, https:\/\/jg.qc.ca\/wp-content\/uploads\/2024\/04\/accueil-production-jg-1536x864.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-jg-grey-500-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center is-style-animated-slide-up has-white-color has-text-color has-link-color has-6-xl-font-size wp-elements-632de89e4c6a67884310e85f909cd968\">Frequently asked questions<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--x-large);margin-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 class=\"wp-block-heading has-text-align-center\">Trouvez rapidement les r\u00e9ponses \u00e0 vos interrogations les plus courantes sur nos produits et services.<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How to optimize files for printing?<\/summary>\n<p class=\"regular-link-format\">You can follow <a href=\"https:\/\/jg.qc.ca\/en\/printing-guide\/\" data-type=\"page\" data-id=\"439\">our short guide to optimizing files for printing here<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where do we deliver?<\/summary>\n<p>We offer worldwide delivery. However, please note that delivery costs may vary depending on the destination country. Delivery costs are determined at the time of the estimate.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the production lead times?<\/summary>\n<p>Production times vary according to your needs and the size of the project. We strive to complete your project as quickly as possible. As a general rule, this corresponds to a lead time of 1 to 5 working days.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the delivery times?<\/summary>\n<p>Delivery times vary according to your geographical location. For the greater Montreal area, delivery is made within 24 hours, while for more remote regions, it can take up to 5 days.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the minimum quantity required for a printing project?<\/summary>\n<p>There is no minimum quantity required, but the minimum cost of an estimate is $100 excluding taxes.<\/p>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Trouvez rapidement les r\u00e9ponses \u00e0 vos interrogations les plus courantes sur nos produits et services.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-726","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/pages\/726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/comments?post=726"}],"version-history":[{"count":7,"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/pages\/726\/revisions"}],"predecessor-version":[{"id":2957,"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/pages\/726\/revisions\/2957"}],"wp:attachment":[{"href":"https:\/\/jg.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}