Last updated: September 13, 2023.

This privacy policy sets out how www.jg.qc.ca (and www.jg.ca in redirection) and its subcontractors use and protect the information you provide.

You may visit the www.jg.qc.ca website without providing any personal information about yourself, and you are under no obligation to provide us with such information.

However, if you refuse, you may not be able to benefit from certain information or services you have requested.

For this reason, we may ask you to provide your full name, e-mail address, telephone number, company or other information. By providing this information, you agree to it being processed by www.jg.qc.ca and by its subcontractors listed below, for the purposes indicated below.

Data controller
The data controller is Sylvain Serre, Vice-President of www.jg.qc.ca, headquartered in Montreal (Quebec) Canada H2Y 2M5.

Purposes of processing
www.jg.qc.ca may process your personal information:
– To provide you with the information or services you have requested (for example: purchase and delivery of products, sending of newsletter, access to commercial offers, tools…).

– To gather information that will enable us to improve the site and the products and services we offer (in particular through the use of cookies).
– To contact you regarding the publication of new videos or training courses, or to respond to your requests on the contact page.

Retention period
Your personal information is kept by www.jg.qc.ca and its subcontractors only for the time required to fulfil the purpose for which it was collected:
Data relating to newsletters: your data is kept until you unsubscribe.
Data relating to your orders: your data is kept indefinitely for accounting purposes and to enable you to access the products you have ordered.

User rights
– Right of access and communication of data
You may access your personal data stored by www.jg.qc..ca by sending a request via the contact page.
Your request will be processed subject to proof of identity (copy of a valid identity document).
– Processing fees
Standard requests are processed free of charge.
However, www.jg..qc.ca may request payment of a dissuasive processing fee in the event of abusive requests in terms of their number, repetitive or systematic nature (in accordance with GPRD regulations).

– Right to rectify data
You can request the rectification, updating, blocking or deletion of your personal data by sending your request via the contact page.
You can also define general and specific directives concerning the fate of your personal data after your death. The heirs of a deceased person may ask us to take account of their relative’s death and to carry out the necessary updates.
– Right to object
You may object to the collection and storage of your personal data by making your request via the contact page.
In this case, you will no longer be able to access certain services for which we require this data (e.g. training purchases).

Response times
www.jg.qc.ca undertakes to respond to your request for access, rectification or opposition or any other request for additional information within one week.

Cookie policy

www.jg.qc.ca and its subcontractors (listed above) may use cookies to improve site navigation.
Most browsers are configured by default to allow the deposit of cookies. You can modify these settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.
Refusing to accept cookies may restrict your access to certain services or features of the site. www.jg.qc.ca cannot be held responsible for the consequences of your choice to refuse, delete or block the cookies necessary for the operation of the site.
Your browser also allows you to delete existing cookies from your computer, or to notify you when new cookies are deposited.